|
| |
Total Quality Management (TQM) Books
 The
5 Pillars of Tqm : How to Make Total Quality Management Work for You (Bill Creech)
ISBN: 0452271029
One of the foremost educators of the Total Quality Management (TQM) technique looks at TQM's
fundamental principles and their implementation, explaining how anyone can introduce the Five
Pillars of TQM into every aspect of an organization.
Filled with engaging and enlightening stories, the book
explores 19 major companies which have achieved TQM success.
Buy
from Amazon.com Buy
from Amazon.co.uk
Handbook of Total Quality
Management (Christian N. Madu (Editor))
ISBN: 041275360X
Quality issues are occupying an increasingly prominent position in today's global business market,
with firms seeking to compete on an international level on both price and quality. Consumers are
demanding higher quality standards from manufacturers and service providers, while virtually all
industrialized nations have instituted quality programs to help indigenous corporations. A
proliferation in nation-wide and regional quality awards such as the Baldridge award and
certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to
implement programs of continuous improvement. To achieve competitiveness, quality practice is a
necessity and this book offers an exposition of how quality can be attained. The Handbook of Total
Quality Management: + Explores in separate chapters new topics such as re-engineering, concurrent
engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology
and benchmarking + Discusses the views of leading quality practitioners such as Deming, Juran,
Ishikawa, Crosby and Taguchi throughout the book + Considers important strategies for quality
improvement, including initiation and performance evaluation through auditing, re-engineering, and
process and design innovations. With contributions from 47 authors in 13 different countries, the
Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with
quality management and deployment, including consultants, practitioners and engineers in the
professional sector, and students and lecturers of information systems, management and industrial
engineering.
Buy
from Amazon.com Buy
from Amazon.co.uk
 TQM
Simplified: A Practical Guide (James H. Saylor)
ISBN: 0070576785
Master the principles of TQM to assure your organization's success in today's ever-changing,
super-competitive global marketplace.
The Second Edition of TQM Simplified, by James H. Saylor,
demystifies TQM and gives you the know-how to apply the latest TQM tools and techniques to achieve
continuous improvement and total customer satisfaction.
Whether you manage a small or large company in a
manufacturing or service industry, you will learn how to build an enterprise-wide commitment to
quality. . .develop state-of-the-art leadership skills. . .form, build and improve teamwork. .
.improve quality continuously. . .conduct effective meetings. . .and make TQM a permanent part of
your company's culture.
You also get all-new material on ISO-9000, re-engineering
and metrics to further enhance your TQM skills.
Buy
from Amazon.com Buy
from Amazon.co.uk
 TQM
Engineering Handbook (D. H. Stamatis)
ISBN: 082470083X
This practical resource establishes a sound rationale for the continuation of Total Quality
Management (TQM) in all organizations, offering a model, an implementation strategy, as well as
traditional and nontraditional methods for the successful enhancement and maintenance of quality.
Considers leading quality-related topics, such as unusual
charts, supplier-organization-customer relationships, customer needs and expectations, instructional
design, adult learning, advanced quality planning, and reliability!
Buy
from Amazon.com Buy
from Amazon.co.uk
 Total
Quality Measurement in the Oil Industry (J.D. Symonds (Editor))
ISBN: 0751400408
This book shows the value of using measures, with practical advice on, and examples of, implementing
them specifically in the oil and petrochemicals industries, and is based on the relevant experiences
and investigations of the authors. Strongly oil industry focused, it is, however, expected that the
lessons will be applicable to many other industries. Like a cook-book, there are a number of recipes
to be tried and tested. Those most palatable to a particular organisation are likely to be the ones
repeated most often. It is particularly relevant to those organisations who are trying to establish
management by fact rather than opinion.
Buy
from Amazon.com Buy
from Amazon.co.uk
 Juran's
Quality Handbook (Joseph M. Juran (Editor), A. Blanton Godfrey (Editor), A. Blanford Godfrey)
ISBN: 007034003X
For decades, Juran's Quality Handbook has been the one essential reference in quality management and
engineering; the ultimate authoritative source of answers on quality applications, procedures,
techniques, and strategies. Now this Fifth Edition, a major revision and the first new edition of
Juran's Quality Handbook in more than 10 years forges a new standard in tools for quality. Bringing
managers and engineers the most up-to-date methods, research, and theory, under the guidance of a
team of the world's top experts, Juran's shows you how to plan for quality, achieve quality control,
and ensure quality results. Packed with new methods, research, and thought on quality, and
emphasizing the need for quality software and quality software development methods, this completely
updated classic also gives you new information, new techniques, and new applications. Broad in scope
and inclusive in methodology, Juran's Quality Handbook is the reference of choice for anyone
concerned with quality in business, manufacturing, or engineering. Whether you're just beginning
your journey or a longtime traveler on the quality path, this book is the best possible companion
for your voyage.
Buy
from Amazon.com Buy
from Amazon.co.uk
 The
Ultimate Six Sigma: Beyond Quality Excellence (Keki R. Bhote)
ISBN: 0814406777
Six Sigma started as a revolutionary quality tool at Motorola, gained fame as a powerful driver of
cost savings at GE, and has spawned an entire industry of publications and consultants, many
peddling a watered-down version of the original Motorola Six Sigma process.
Now, Keki Bhote, one of the founders of Six Sigma, taps into the rigors and rewards of this
breakthrough process--but moves it beyond mere quality to focus on total business excellence in 12
key areas.
From customer loyalty to leadership to supply chain management, The Ultimate Six Sigma provides the
techniques and metrics needed to measure success, and supplies self-assessment audits to help
readers ensure that they're getting it right.
Case studies illustrate how Six Sigma has been successfully implemented in each key area.
Buy
from Amazon.com Buy
from Amazon.co.uk
 Assessing
Business Excellence (S Tanner, L Porter), ISBN 0750639857
A strategic framework for business excellence and total
quality management
Buy
from Amazon.co.uk
 The
Essence of TQM (John Bank), ISBN 0135731143
Helps managers quickly understand total quality
management, and achieve results without falling victim to the pitfalls many TQM efforts have
encountered. This text presents an overview of the evolution of TQM. It presents case studies, tools
and techniques.
Buy
from Amazon.co.uk
|
