ISBN: 0071372334
Six Sigma is a system for improving the quality of organizational processes and products to a level of 3 defects per million - the "six
sigma" level of quality. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and
reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at GE, where CEO
Jack Welch credits it with millions of dollars in annual cost savings and product quality improvements. Due to the widespread coverage of
the Six Sigma program by the business press over the last two years, there is strong demand for books and information on how Six Sigma works
and how to implement it. The Six Sigma Handbook is designed for the manager or quality professional who is already familiar with Six Sigma
and wants a guide to the basic quality tools and statistics that are the foundation for Six Sigma. In addition to providing a brief overview
of the management and organization of Six Sigma, and the underlying philosophy, the book explains in detail the problem-solving techniques
and statistical tools most often used in Six Sigma.
The
Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh)
ISBN: 0071358064
Cost reduction, productivity improvement, customer retention, these are the promises of the Six Sigma quality management system. The Six
Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes,
improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service
organization. The authors who have worked with some of the most visible Six Sigma companies including GE provide step-by-step guidance and
practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way
will help you develop an approach customized for your company's needs and the challenges of the twenty-first century business environment.
The Six Sigma Way addresses the challenges and politics of launching, leading, and training people for Six Sigma; focuses on
implementing the major steps and quality improvement tools in the Six Sigma system; features insights, comments, and examples from business
leaders and managers using Six Sigma in their organizations.
Implementing
Six Sigma: Smarter Solutions Using Statistical Methods (Forrest, W. Breyfogle)
ISBN: 0471296597
From the Foreword . . . "I have seen many Six Sigma approaches, but Breyfogle's Implementing Six Sigma is the most comprehensive of
them all."--Frank Shines, Principal, IBM Global Services, Measurement Methods Consulting. "The key to business success is doing
the right thing faster and better and more efficiently than your competition. The Six Sigma approach aims at achieving this and Forrest
Breyfogle has written the most systematic and comprehensive manual available on the subject." - Paul Tobias, Manager, Statistical
Methods Group, SEMATECH "[This book] illustrates how most organizations can become more competitive, reduce defect levels, and improve
cycle times. It consolidates not only the traditional Six Sigma process measurements and improvement tools, but also many other useful
methodologies into one easy-to-understand text."--Bill Wiggenhorn, Senior Vice President of Motorola Training and Education; President,
Motorola University. Implementing Six Sigma demystifies Six Sigma methods for today's users and offers invaluable guidance on how to choose
and use Six Sigma tools effectively. The Six Sigma implementation road map the book describes integrates basic methods such as FMEA, QFD,
process flowcharting, and continuous improvement tools (e.g., Pareto chart and cause-and-effect diagram) with a full range of powerful
statistical techniques and concepts - crucial practical know-how for implementation practitioners and managers. FORREST W. BREYFOGLE III is
founder and President of Smarter Solutions, a company specializing in training and consulting in Six Sigma methodologies. He is the author
of Statistical Methods for Testing, Development, and Manufacturing (Wiley) and his articles have been published in Quality Engineering,
Quality and Reliability Engineering International, and other publications.
Establishing
a System of Policies and Procedures (Steve Page)
ISBN: 1929065000
This book (1st of a series) on policies and procedures is a "how-to" book for writing and establishing a system of policies and
procedures. The book is your roadmap. You are led, step-by-step, from team building, to research, to writing, to publication, to
communication, and to training. You are introduced to the Writing Format, a proven method of writing, that is the heart of any system of
policies and procedures. Lastly, you are shown a process for converting printed policies and procedures into network or web formats. The 2nd
book of the series is called, “Achieving 100% Compliance of Policies and Procedures.” The 3rd book of the series is called, “7 Steps
to Better Written Policies and Procedures.” The second book is intended to be complementary to the 1st book while the 3rd book is
complementary to BOTH books. Read their descriptions in the “All Books by Steve Page” category on your left under “Book Information.”
Achieving
100% Compliance of Policies and Procedures (Steve Page)
ISBN: 1929065493
This book (2nd of the series) on policies and procedures is intended to complement the 1st book of the series, "Establishing a System
of Policies and Procedures", ISBN 1929065000 (the book that starts it all). You need this 1st book of the series to learn the basic
processes for writing, or revising, policies and procedures. This 2ND BOOK builds on the 1st book and completes the initial (and
advanced) information you need to create a successful system of policies and procedures. The purpose of this book is to enable you to write
high quality and very successful policies and procedures that can be measured and significantly improved. A forty-step action plan is
presented to help you write policies and procedures that can be measured. Complete chapters are written on areas that will help you enhance
the compliance of your policies and procedures. The topics of these chapters include communications, training, review plan, metrics (and
measurements), auditing, and improvement plans and tools. With BOTH of these books, you will be able to set up a very successful system of
policies and procedures. This 2nd book is based on Deming's PDCA (Plan-Do-Check-Act) improvement cycle. As a bonus, this 2ND BOOK will teach
you how to write policies and procedures that can be measured. Recall the adage, "Data is only an opinion unless measured." With
this book, your policies and procedures can become fact instead of opinion. This is the ultimate goal of any procedure writer. A real-life
case study is used to demonstrate the principles and concepts in this book.
The 3rd book in the series is called, “7 Steps to Better Written Policies and Procedures", ISBN 1929065248. With this workbook, you
will learn how to actually write policies and procedures. Through the use of a case study, exercises, and suggested answers, you will be
shown how to write good paragraphs and select the proper words for your policy and procedure documents.
Establishing
a System of Policies and Procedures ( Steve Page)
ISBN: 1929065248
This book (3rd of the series) on policies and procedures is a “must-have” workbook for anyone who buys either of the two current books,
“Establishing a System of Policies and Procedures” and/or “Achieving 100% Compliance of Policies and Procedures.” Exercises,
suggested answers, common mistakes, and the “do’s” and “don’ts” of writing effective policies and procedures make up most of the
book. You are taught how to present your ideas in a logical format, how to write good paragraphs and sentences, and how to select
appropriate wording for each of the seven sections of the writing method that has been adopted by 1000’s of companies worldwide.
This “how-to” book is all about WRITING successful policies and procedures (this book is NOT about researching, developing, or
publishing policies and procedures). Using a proven and tested method of writing called the Writing Format, exercises and suggested answers
(both good and “not so good” answers are discussed) are included to teach you how to write successful policies and procedures that can
be easily understood and applied. The scenarios for the exercises in Chapters 4-10 are derived from a real-life case study that was first
introduced in “Achieving 100% Compliance of Policies and Procedures.” As the entire book is devoted to helping you write consistent,
logical, and coherent policies and procedures, you are assured of writing better. Your readers will thank you. Sample policies and
procedures are included for reference purposes.
The
Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (Anthony C. Laraia, Patricia E. Moody, Robert W. Hall)
ISBN: 0471246484
Kaizen is an approach that enables incremental improvement involving everyone across the organization--managers and workers alike. The
Association for Manufacturing Excellence has pioneered a powerful application based on Kaizen service marked as the Kaizen Blitz. The
hallmark of Kaizen Blitz and the reason it is so appealing to manufacturers is that the approach delivers breakthrough improvements in the
40 - 50% range. This book explores the approach and details how to ramp up Kaizen quickly for rapid results. It provides a frank discussion
of what Kaizen will and won't do for an organization, the preparation necessary, obstacles to be wary of, and the results one can
expect.
Creating
a thinking organisation (Rikki Hunt, Tony Buzan)
ISBN 0566082306
How to unlock staff potential and motivate a diverse group of people.
Part I of the book explains how to apply Rikki Hunt's unique 'groundrules' to create a culture in
which thinking will flourish.
Part II looks at the nature of the human brain and describes a number of techniques to improve
the thinking process.
Part III, using Rikki's distinctive 'powerbase' and 'circles of knowledge' models, deals with
leadership and examines the implications of the authors' approach both for the individual and the organization.
Finally, Part IV contains practical guidance on implementation and summarizes the benefits.
The text is enriched throughout by examples, stories, action point summaries, case studies and
anecdotes from Rikki Hunt's own colorful life. In addition there are reviews of the material by Tony Buzan and a step-by-step development
programme. Buy from Amazon.comBuy
from Amazon.co.uk
The
Gower handbook of management skills (Dorothy Stewart)
ISBN 0566082632
This Gower Handbook conveniently brings together 26 chapters on key topics in management. Written
by experts in their field, the approach is direct and covers underlying theory clearly, supported by a wealth of diagrams, bullet lists,
case studies and examples. End-of-chapter checklists offer excellent revision aids, and further reading lists provide guidance for more
in-depth study. The book is divided into three parts. Part I focuses on personal skill areas such as managing time, information and
information technology, writing, making presentations, managing health and recognizing and dealing with stress. Part II focuses on the
personnel skills required for recruitment, interviewing, performance appraisal, dealing with problem staff, counseling, motivating, team
building, influencing, communicating, listening and running meetings.
Part III covers business skills with an excellent introduction to financial information and management, project management, decision
making and problem solving, negotiating and creativity. 26 chapters divided into three parts: personal skills, personnel skills and business
skills.
The
competencies handbook (Steve Whiddett, Sarah Hollyforde)
ISBN 0852927355
This is a practical guide to the role competencies play in management today, explaining the
stages of developing a core competency framework. The text examines: how competencies establish the crucial match between people and the
demands of the job, to ensure objective decisions and form the basis of assessment feedback; using competencies to provide a benchmark for
measuring performance and identifying potential; how to pinpoint development needs, design appropriate training activities and monitor
individual progress; and the link between pay and performance and how to create meaningful grading structures.
Management
- how to do it (John and Shirley Payne)
ISBN 056608094X
A management guide which focuses on the key skills of management, including setting objectives,
decision making, time management, communication, motivating, delegating and running effective meetings.
The
Six Sigma Handbook (Thomas Pyzdek)
The
Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh)
Implementing
Six Sigma: Smarter Solutions Using Statistical Methods (Forrest, W. Breyfogle)
Establishing
a System of Policies and Procedures (Steve Page)
Achieving
100% Compliance of Policies and Procedures (Steve Page)
Establishing
a System of Policies and Procedures ( Steve Page)
The
Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (Anthony C. Laraia, Patricia E. Moody, Robert W. Hall)
Management
redeemed (Frederick Hilmer, Lex Donaldson)
Creating
a thinking organisation (Rikki Hunt, Tony Buzan)
The
Gower handbook of management skills (Dorothy Stewart)
The
competencies handbook (Steve Whiddett, Sarah Hollyforde)
Management
- how to do it (John and Shirley Payne)