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Audit and Assessment Books
New to this edition is the expanded coverage on ethics, the correlation of auditing to business performance, and the expansion into areas not covered by the Certified Quality Auditor Body of Knowledge. This single resource is designed for auditors, audit managers, audit teams, and quality assurance professionals to use as the definitive resource for nearly every aspect of the auditing function. More at Amazon.com .... More at Amazon.co.uk ...
The first section introduces new and innovative material concerning internal auditing concepts and management issues that should be considered for effective internal audits. The second section uses practical examples to help internal auditors focus on performing the most effective internal audits for their organization. From helping to determine the objective of the audit,
performing the audit, and writing the audit report, this book will act as a guide for quality
managers and internal auditors in the implementation and improvement of effective internal quality
audits.
The ISO9001: 2000 Audit Kit
(Kent A. Keeney)
ISBN: 0566082454 The approach, especially for internal audits, is geared towards improvement and assessing objectives; this now fits in well with the philosophy of the 2000 version of ISO 9001. Included is a chapter explaining what the new standard requires. More at Amazon.com ... More at Amazon.co.uk ...
ISBN: 0971323100 It's ideal for anyone who has to perform ISO 9000 internal audits. It provides a special focus on auditing skills for ISO 9000:2000. William A. Stimson has put together perhaps the most comprehensive auditing handbook available. The book provides keen insight into what to audit for and how to be an effective and efficient auditor. Plus, you'll learn how to make the transition to ISO 9000:2000 easier. More at Amazon.com ... More at Amazon.co.uk ...
Written by an experienced auditor, this book explains TL9000 from an auditors viewpoint, and offers examples of questions an auditor may ask during the course of an interview. The book is extremely helpful to both TL9000 auditors and those trying to gain a better understanding as they implement TL9000 within their organization. One of the few books available on this topic, this book provides a unique perspective of the telecommunication standards. Each chapter of the book includes a check list of
pertinent questions that will help offer further insights into the details of TL9000.
Quality Audits for Improved
Performance (Dennis R. Arter)
ISO 9000 Quality System Assessment Handbook (D Hoyle, 1996, 360 pages) ISBN 0750625635 This is a useful book to assist auditors when planning an audit away from home. It contains lists and tables to help jog the memory. The first five chapters cover the auditing process, first in outline and then more thoroughly. Another seven chapters follow, each intended to assist auditors in some aspect of their job. Also included are some statistics on ISO 9000 that auditors can use to help others, a bibliography and a dictionary of auditing terms placed at the back for ease of use. There are also anecdotal case studies throughout, which illustrate the key concepts being examined. More at Amazon.com ... More at Amazon.co.uk ...
Quality Auditing (David Mills, 1993, 318 pages) ISBN 041245890X This book describes the principles, methods and future developments in the field of quality auditing. Based in outline on the ISO quality auditing standards, the text addresses the reasons for and the practical application and implementation of these requirements. The role of quality auditing within the TQM approach is examined and a new way of looking at product audits and testing is presented. It should be viewed as a combined text and handbook on the practical approach to the total subject of quality auditing. The publication will be extremely useful to both existing quality audit management and personnel, together with students auditors and general management. This book should be of interest to quality assessors (auditors) - quality audit managers and personnel, quality managers in all organizations, quality consultants, quality professionals, and student "quality auditors". Includes: What is a quality audit and why audit?; Audit personnel and qualifications; Audit activities; The audit plan; Working methods; Guiding the audit and on-site procedure; Reporting the audit; Problems during the audit; Managing an audit programme; Product auditing; Auditing in the ISO 9000 environment.
ISBN 0132682028 Practical tools for every stage of the quality auditing process. The practical, easy-to-use handbook for every quality auditor, manager, or trainer. In this book, leading ISO 9000 auditor and trainer Don Freeman gives you straight answers and practical tools for every step of the quality auditing process. You'll learn how to successfully plan and conduct quality audits, and report on their results. And you'll discover proven solutions for the challenges faced by every quality auditor. From start to finish, The Quality Auditor's Handbook provides step-by-step methods, tools, matrices, and forms that streamline the audit process. Along the way, you'll also learn the communications skills, questioning, listening, and observation techniques that are essential to successful auditing. The practices and tools you'll learn can be modified and used with any type of quality system auditing, and for other types of auditing as well, such as environmental auditing (ISO 14000). Internal auditing is essential to achieving and
maintaining ISO 9000, QS 9000 and ISO 14000 quality registration. This book is an end-to-end,
common-sense guide to internal quality auditing for both new and experienced internal
auditors.
Corporate Self-Assessment Handbook (C Hakes) ISBN 0412783207 This book provides guidelines that will enable readers to assess their own organization's performance, and includes a "self assessment starter kit". It will help European organizations to achieve improvements in competitiveness and effectiveness. Those wishing to win awards will also find it useful. This revised and updated edition of this book features: updates and news of quality award winners; five influential case studies on National Westminster Bank Plc, D2D Ltd, Post Office Counters Ltd, South Glamorgan County Council and Yellow Pages; benchmarking data to allow you to compare your performance with World Class Performers.
Self Assessment for Business Excellence (D Lascelles, R Peacock) ISBN 0077091868 A comprehensive guide that sets the standards for any successful organisation
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The
Quality Audit Handbook (J. P. Russell (Editor), ASQ Quality Audit Division)
Quality
Audits for ISO 9001:2000 : Making Compliance Value-Added (Tim O'Hanlon)
Internal
Quality Auditing (Denis Pronovost)
The
Quality Audit for ISO 9001: 2000 : A Practical Guide (David Wealleans)
Internal
Quality Auditing (William A. Stimson)
The
TL 9000 Guide for Auditors (Mark Kempf)
The
Quality Auditor's Handbook (Don Freeman)